Our guarantee
Fixed properly. Guaranteed in writing.
Almost every homeowner who calls us has already paid someone else once. The leak came back. That's what happens when a contractor patches the surface instead of fixing the source.
We do it the other way round: diagnose first, quote clearly, fix the cause, and back it with up to a 10-year written warranty.
Why it stays fixed
The process is the warranty.
1. Diagnose
Moisture meters, thermal imaging, pressure tests. We find where the water actually enters — not where the stain shows.
2. Document
You get a clear report with photos, the identified source and the fixed price to repair it.
3. Repair
We fix the cause — membrane, joint, pipe or crack — with quality materials from proper suppliers.
4. Guarantee
Water-tested, sealed, warranty issued up to 10 years. If it fails, we come back at no cost.
What's covered
- ✓The specific area repaired, in writing, for the warranty period.
- ✓Return visits at no cost if seepage recurs in the covered area.
- ✓Full documentation — invoice, photos, warranty certificate.
- ✓Transferable within the same property.
What's not
- —New leaks from an unrelated area not previously diagnosed.
- —Damage from structural movement or third-party works.
- —Cosmetic finishing not part of the quoted scope.
- —Force majeure — flooding, storm damage, external events.
Why warranty matters
Cheap patch job vs warranty-backed repair.
Typical patch job
Fails within months
- ✕Surface patched — real source never traced
- ✕Verbal 'guarantee', nothing in writing
- ✕Contractor unreachable when it leaks again
- ✕You pay twice — then pay for ceiling & floor damage
Our diagnosed repair
Stays dry for years
- ✓Root source diagnosed with meters & imaging
- ✓Up to 10-year written warranty certificate
- ✓If it leaks again in warranty, we come back — free
- ✓Full documentation: report, photos, invoice, scope